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Teacher notifications

Last updated 2026-06-08

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At a glance

  • Who uses it: Every teacher who uses the portal.
  • When to use it: Once during onboarding, then revisit if your inbox fills up or you feel out of the loop.
  • Permissions required: Teacher (your own settings only).
  • Navigation path: Teacher Portal → Settings → Notifications.

Purpose

Notifications surface case activity that affects your students so you don't have to check the portal constantly. You control which events generate email, which appear only in the in-app bell, and which arrive in a daily digest.

What can trigger a notification

  • A new case opens on one of your students.
  • A facilitator posts a teacher-visible note.
  • A facilitator sends a case message (on Pro and above).
  • A case closes with a summary intended for the teacher.
  • Your feedback is acknowledged on the case.

Notification channels

  • In-app bell — always on; surfaces every event in the bell at the top of the portal.
  • Email — toggleable per event type.
  • Daily digest — one summary email per day at a time you choose. Replaces individual emails for the included event types.

Step-by-step

Configure your settings

  1. Click your avatar → Settings → Notifications.
  2. For each event type, set the channel(s) you want.
  3. Optionally enable Daily digest and pick a send time.
  4. Save.

[SCREENSHOT: teacher-notification-settings] Teacher Portal → Settings → Notifications with email enabled for "Case opened" and digest enabled for everything else.

Pause notifications temporarily

Toggle Pause all email at the top. The in-app bell still works. Useful during testing days or summer break.

Tips & best practices

  • New teachers: leave defaults for a week, then tune based on what felt useful.
  • If you co-teach and get duplicated emails on the same student, use the Daily digest instead of immediate email.

Common mistakes

  • Disabling everything — you'll miss case opens on your students, which is the highest-signal event.
  • Forgetting to set a digest time — the default is 7:00 AM in your org time zone.

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FAQ

Can my admin force a specific notification setting? No — teacher notification preferences are per-user. Admins can adjust org-wide defaults that apply to new teachers only.

Why didn't I get an email? Check Settings → Notifications first. Then confirm amplifyed.app is not in your district's spam filter. Last, look in the in-app bell — the event likely fired and was suppressed by your settings.

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