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Portal access requests

Last updated 2026-06-09

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At a glance

  • Who uses it: Teachers who need portal access to a student who isn't on their assigned roster.
  • When to use it: Co-teaching arrangements, study halls, pull-out groups — anywhere your instructional relationship to the student isn't reflected in the roster yet.
  • Permissions required: Teacher. Approval is granted by an admin.
  • Navigation path: Teacher Portal → My students → Request portal access.

Purpose

Portal access requests give you a self-service way to ask for visibility into a student without having to email an admin. The admin sees the request, the reason, and approves or denies — all audit-logged.

Step-by-step

  1. Teacher Portal → Request portal access.
  2. Search the school directory for the student.
  3. Provide a reason in 1–2 sentences ("I'm leading the after-school math intervention group and Sam is in it").
  4. Submit. The admins at your school are notified.

[SCREENSHOT: teacher-access-request-form] Teacher Portal → Request portal access form with the student picker and a populated reason field.

What happens next

  • An admin reviews the request from Administration → Users → Access requests.
  • Approval grants you co-teacher access on that student. You see them in My Students within a minute.
  • Denial includes a reason that you can read in your portal notifications.
  • Either decision is audit-logged with actor, timestamp, and reason.

Why we require a reason

The reason is the basis for the admin's "legitimate educational interest" judgment under FERPA. Take a minute to write a real reason — vague reasons get denied.

Tips & best practices

  • Submit one request at a time. Bulk requests are harder for admins to evaluate.
  • If you're new to the school, ask your admin whether your roster will be loaded soon — that's a faster path than per-student requests.

Common mistakes

  • Requesting access to "see how AmplifyED works" — admins deny those, with cause.
  • Requesting access right before you actually need it — give the admin a day.

Related articles

FAQ

Can I request access to a case directly? No — access is granted at the student level. Once you're a co-teacher on the student, you see the cases where you're attached.

Does requesting access notify the student or parent? No. Access requests are a staff-side operation.

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