---
title: Teacher notifications
category: teacher-portal
order: 5
lastUpdated: 2026-06-08
featureAvailability: GA
roles: [teacher]
navigationPath: Teacher Portal → Settings → Notifications
relatedArticles: [teacher-portal/teacher-dashboard, teacher-portal/messaging, teacher-portal/feedback]
---

## At a glance

- **Who uses it:** Every teacher who uses the portal.
- **When to use it:** Once during onboarding, then revisit if your inbox fills up or you feel out of the loop.
- **Permissions required:** Teacher (your own settings only).
- **Navigation path:** Teacher Portal → Settings → Notifications.

## Purpose

Notifications surface case activity that affects your students so you don't have to check the portal constantly. You control which events generate email, which appear only in the in-app bell, and which arrive in a daily digest.

## What can trigger a notification

- A new case opens on one of your students.
- A facilitator posts a teacher-visible note.
- A facilitator sends a case message (on Pro and above).
- A case closes with a summary intended for the teacher.
- Your feedback is acknowledged on the case.

## Notification channels

- **In-app bell** — always on; surfaces every event in the bell at the top of the portal.
- **Email** — toggleable per event type.
- **Daily digest** — one summary email per day at a time you choose. Replaces individual emails for the included event types.

## Step-by-step

### Configure your settings

1. Click your avatar → **Settings → Notifications**.
2. For each event type, set the channel(s) you want.
3. Optionally enable **Daily digest** and pick a send time.
4. Save.

[SCREENSHOT: teacher-notification-settings]
_Teacher Portal → Settings → Notifications with email enabled for "Case opened" and digest enabled for everything else._

### Pause notifications temporarily

Toggle **Pause all email** at the top. The in-app bell still works. Useful during testing days or summer break.

## Tips & best practices

- New teachers: leave defaults for a week, then tune based on what felt useful.
- If you co-teach and get duplicated emails on the same student, use the **Daily digest** instead of immediate email.

## Common mistakes

- Disabling everything — you'll miss case opens on your students, which is the highest-signal event.
- Forgetting to set a digest time — the default is 7:00 AM in your org time zone.

## Related articles

- [Teacher dashboard](/help/teacher-portal/teacher-dashboard)
- [Teacher messaging](/help/teacher-portal/messaging)
- [Teacher feedback](/help/teacher-portal/feedback)

## FAQ

**Can my admin force a specific notification setting?**
No — teacher notification preferences are per-user. Admins can adjust org-wide defaults that apply to new teachers only.

**Why didn't I get an email?**
Check Settings → Notifications first. Then confirm `amplifyed.app` is not in your district's spam filter. Last, look in the in-app bell — the event likely fired and was suppressed by your settings.