Glossary

Purpose

Consistent terminology used across AmplifyED, this Help Center, training videos, and SOPs.

Terms

Attention rule — A configurable trigger (absences, GPA, behavior) that flags students who may need a case.

Case — A coaching record opened on behalf of a student. Holds interventions, notes, follow-ups, and outcomes.

Caseload — The set of open cases owned by a facilitator.

Classroom teacher — The free-text name of the teacher associated with a student record or a specific case (formerly shown as "Primary teacher" on students and "Reporting teacher" on cases). Populated by intake forms or CSV import. Does NOT, by itself, grant Teacher Portal access.

District admin — A user with visibility across all schools in a district.

Facilitator — Staff who own and document coaching cases (interventionist, counselor, MTSS lead). On a case, the facilitator is the case owner (previously labeled "Assignee" in some lists).

FERPA — Family Educational Rights and Privacy Act. Governs how student education records may be shared.

Intake form — A configurable public form for submitting a referral.

Intervention — A specific support strategy applied to a case (e.g. small-group tutoring, daily check-in).

MTSS — Multi-Tiered System of Supports. The framework AmplifyED is most often used to operationalize.

Org / Organization — A school or district tenant in AmplifyED.

PII — Personally Identifiable Information.

Portal access — Permission for a specific teacher to see a specific student (and their cases) in the Teacher Portal. Granted from Students → Grant portal access, via the Teachers CSV importer, or by approving a teacher's portal access request. Separate from the "Classroom teacher" name shown on a record.

Referral — A submission via an intake form. Becomes a case when accepted.

Rollup — Aggregate reporting across schools, grades, or facilitators.

Teacher — An educator in the Teachers directory (Administration → Teachers). Eligible to be granted portal access to specific students.

Tier 1 / 2 / 3 — Levels of intervention intensity (whole class / small group / individual).

"Teacher" vs "Facilitator" — quick reference

You see	What it means	Where it lives
Teacher (directory)	A real educator account	Administration → Teachers
Classroom teacher	Free-text name on a student or case	Student profile / case detail
Portal access	Per-student permission for a teacher	Students list → Portal access column
Facilitator	Staff member who owns a case	Cases list / case detail