---
title: Glossary
category: getting-started
order: 99
lastUpdated: 2026-06-09
featureAvailability: GA
roles: [admin, facilitator, teacher, district-admin]
---

## Purpose

Consistent terminology used across AmplifyED, this Help Center, training videos, and SOPs.

## Terms

**Attention rule** — A configurable trigger (absences, GPA, behavior) that flags students who may need a case.

**Case** — A coaching record opened on behalf of a student. Holds interventions, notes, follow-ups, and outcomes.

**Caseload** — The set of open cases owned by a facilitator.

**Classroom teacher** — The free-text name of the teacher associated with a student record or a specific case (formerly shown as "Primary teacher" on students and "Reporting teacher" on cases). Populated by intake forms or CSV import. Does NOT, by itself, grant Teacher Portal access.

**District admin** — A user with visibility across all schools in a district.

**Facilitator** — Staff who own and document coaching cases (interventionist, counselor, MTSS lead). On a case, the facilitator is the case owner (previously labeled "Assignee" in some lists).

**FERPA** — Family Educational Rights and Privacy Act. Governs how student education records may be shared.

**Intake form** — A configurable public form for submitting a referral.

**Intervention** — A specific support strategy applied to a case (e.g. small-group tutoring, daily check-in).

**MTSS** — Multi-Tiered System of Supports. The framework AmplifyED is most often used to operationalize.

**Org / Organization** — A school or district tenant in AmplifyED.

**PII** — Personally Identifiable Information.

**Portal access** — Permission for a specific teacher to see a specific student (and their cases) in the Teacher Portal. Granted from **Students → Grant portal access**, via the Teachers CSV importer, or by approving a teacher's portal access request. Separate from the "Classroom teacher" name shown on a record.

**Referral** — A submission via an intake form. Becomes a case when accepted.

**Rollup** — Aggregate reporting across schools, grades, or facilitators.

**Teacher** — An educator in the Teachers directory (Administration → Teachers). Eligible to be granted portal access to specific students.

**Tier 1 / 2 / 3** — Levels of intervention intensity (whole class / small group / individual).

## "Teacher" vs "Facilitator" — quick reference

| You see | What it means | Where it lives |
|---|---|---|
| **Teacher** (directory) | A real educator account | Administration → Teachers |
| **Classroom teacher** | Free-text name on a student or case | Student profile / case detail |
| **Portal access** | Per-student permission for a teacher | Students list → Portal access column |
| **Facilitator** | Staff member who owns a case | Cases list / case detail |