Attention rules

Purpose

Configure rules that flag students who may need a coaching case, before someone has to manually refer them.

How rules work

An attention rule has four parts:

1. Trigger — what to watch for (absences, behavior referrals, grade drop, missing assignments).
2. Threshold — how much is enough (e.g. 3 in a week).
3. Window — over what time period.
4. Notify — who is told (facilitator, teacher, both).

Rules evaluate nightly. Flags appear on:

• The teacher dashboard for affected students.
• The "Attention" widget on the facilitator inbox.
• The admin "Flag activity" report.

Default rules to enable on day one

• 3+ unexcused absences in 5 school days — attendance.
• 2+ behavior referrals in 10 school days — behavior.
• Grade drop of 15+ points in any class in 14 days — academic.

Start with these, watch the flag volume for a week, and adjust thresholds to match what your staff can actually triage.

Creating a rule

1. Administration → Attention rules → New rule.
2. Name it descriptively ("Tier 2 attendance flag").
3. Pick trigger, threshold, window.
4. Choose who is notified.
5. Optionally restrict to grade levels or schools.
6. Save → enable.

[SCREENSHOT: attention-rules-editor] Administration → Attention rules editor with the "3+ absences in a week" rule configured, threshold and notification recipients visible.

FAQ

Can a flag automatically open a case? No, by design. Flags require a human triage step to avoid auto-creating cases that don't fit the student's context.

Can teachers configure their own rules? No — only admins. Teachers receive flag notifications for their students.

How is "school day" defined? By your org's calendar (set in Administration → Calendar). Weekends and holidays don't count.

Related

• District Administrator Quick Start
• Teacher dashboard