---
title: AI providers and models
category: ai
order: 3
lastUpdated: 2026-06-08
featureAvailability: GA
roles: [admin, district-admin]
navigationPath: Administration → AI
relatedArticles: [ai/ai-drafts, ai/ai-summaries, ai/ferpa-ai-data-handling, procurement/ai-student-data]
---

## At a glance

- **Who uses it:** Administrators evaluating or documenting AI for procurement.
- **When to use it:** Once during procurement, then revisit if your district's AI policy changes.
- **Permissions required:** Administrator. Configuration is read-only for most orgs; procurement details are public.
- **Navigation path:** Administration → AI (read-only view of the active provider).

## Purpose

AmplifyED's optional AI features (drafts, summaries, action plans, rule design) all route through a single managed AI gateway. This article describes which provider and model is in use and what your district's AI policy needs to cover.

## Active provider

- **Provider:** Lovable AI Gateway.
- **Underlying model:** Google Gemini 3 Flash Preview.
- **Hosting region:** US.

No customer data is used to train the underlying model. See [AI & FERPA data handling](/help/ai/ferpa-ai-data-handling) for the full data-flow.

## What AI is used for

- **Drafts** — message and note drafts you can edit before saving.
- **Summaries** — case summaries surfaced inside the case page.
- **Action plans** — structured plan outlines with goals and tasks.
- **Rule design** — natural-language helper for assignment rules.

Every AI output is a draft until a human accepts it. Nothing the AI produces is auto-applied to the case record.

## Usage limits

Each plan includes a monthly cap on AI-generated drafts (`ai_drafts_per_month`). When the cap is reached:

- Existing AI outputs already accepted into the record remain available.
- New draft requests show a "limit reached" banner with a link to billing.
- Add-on draft packs are available on Growth and above.

Current usage is shown on **Administration → Billing → Usage**.

[SCREENSHOT: admin-ai-usage-panel]
_Administration → Billing → Usage panel showing current month's AI draft consumption against the plan cap._

## Disabling AI

To turn AI off org-wide, contact your account manager. The platform retains every non-AI capability — AI is opt-in feature surfacing, not core path.

## Related articles

- [AI drafts](/help/ai/ai-drafts)
- [AI summaries](/help/ai/ai-summaries)
- [AI & FERPA data handling](/help/ai/ferpa-ai-data-handling)
- [Procurement — AI & student data](/help/procurement/ai-student-data)

## FAQ

**Can we use our own AI provider (BYO key)?**
Not at this time. The managed gateway exists so we can guarantee the data-flow described in our FERPA documentation.

**Do AI drafts go into the audit log?**
The acceptance of an AI draft into a note or message is audit-logged. Discarded drafts are not retained.