---
title: Billing & plans
category: administration
order: 6
lastUpdated: 2026-06-08
featureAvailability: GA
roles: [admin, district-admin]
navigationPath: Administration → Billing
relatedArticles: [administration/org-setup, procurement/subprocessors]
---

## At a glance

- **Who uses it:** School and district administrators who own the AmplifyED relationship.
- **When to use it:** During trial, at renewal, when adding seats, or when a payment method needs updating.
- **Permissions required:** Administrator. Billing details are not visible to facilitators or teachers.
- **Navigation path:** Administration → Billing.

## Plans

AmplifyED offers four tiers, each with monthly and annual billing options:

- **Starter** — Single school, core case-management workflow.
- **Growth** — Adds branding, attention rules, scheduled exports, AI drafts.
- **Pro** — Adds case messaging, additional reports, larger AI quota.
- **District** — Cross-school rollups, district-level audit, premium support.

Add-ons (available on Growth and above): extra students-receiving-support, extra teacher portal seats, extra facilitator seats, and extra monthly AI drafts.

## Before you begin

- Confirm your district's preferred billing cadence (monthly vs. annual).
- Have a card or a purchase order workflow ready. ACH and invoicing are available on annual plans.

## Step-by-step

### Start or change a plan

1. **Administration → Billing**.
2. Click **Change plan**. Pick the tier and interval.
3. Click **Continue to checkout**. An embedded checkout opens — no redirect off-platform.
4. Complete payment. Your new plan activates immediately and the trial banner clears.

[SCREENSHOT: admin-billing-change-plan]
_Administration → Billing with the Change plan drawer open, comparing Growth and Pro side-by-side._

### Manage payment method or invoices

Click **Manage billing** to open the self-service portal. From there you can update your card, change billing email, download past invoices, and cancel renewal.

### Adjust seats and add-ons

Open the **Seats & add-ons** section. Adjust the counters and confirm. Proration is handled automatically.

## Trials

New organizations get a time-limited trial of Growth-tier features. The end date is shown in a banner across staff pages. To convert, click **Choose plan** from the banner or visit Administration → Billing.

If a trial ends without conversion, the org enters a brief grace period during which administrators can still sign in to choose a plan or export data. After grace, write surfaces are paused; historical data remains preserved.

## Tips & best practices

- Pick the annual plan if you know you are deploying — it includes a multi-month discount.
- Add seats slightly above your headcount so a mid-year hire doesn't block an invite.

## Common mistakes

- Updating the card in your bank app without updating it here — the next renewal will fail.
- Forgetting to assign a billing contact in Organization settings — failed-payment emails go to the wrong inbox.

## Related articles

- [Organization setup](/help/administration/org-setup)
- [Subprocessors](/help/procurement/subprocessors)

## FAQ

**Do you offer purchase orders?**
Yes, on annual plans. Contact billing@amplifyed.app to set one up.

**What happens to my data if I cancel?**
You can export all student records, cases, notes, and audit logs before the grace period ends. After grace, data enters retention deletion per your configured policy.